Cockrams conducted a Homebuyer's Survey for me. The survey was conducted very soon after booking and for a very competitive price. The quality of report and extensive images taken were much appreciated and highly useful. Throughout I found this company to be very communicative, honest, helpful and polite. Their professionalism is to be applauded and I would recommend them without hesitation to others interested in services they provide.
Cockrams were able to arrange a survey for me in a timely manner, and for a reasonable cost. The results were more in depth, and accompanied by far more photographs than other reports I have had. All in all, an outstanding service, and one I highly recommend.
Requested a HomeBuyer Survey for property we were purchasing, following receipt of several quotations from other local surveyors. Cockrams provided the most competitive quote (not the cheapest, but far from the most expensive). As an additional bonus, Cockrams quote for Survey also included a valuation; this was a minimum of £150 plus VAT from those quotes we had sought. Our survey was conducted by Laurence and it was quite simply, the most comprehensive HomeBuyer Survey we have ever received ( we have had 6 such surveys carried out on properties over the last 3 years). In addition to the report, we also had a file of 207 photographs; however, disappointingly the link to these remains valid for only 7 days - Cockrams do offer to forward both a hard copy of the report and a disc containing all photographs - the disc being of little help to me however, as my Macbook does not have disc reader!One would expect all HomeBuyer Survey reports to be the same;from my experience, although the format is the same, each individual surveyor would appear to populate according to their expertise and experience.Also, the update and communication with Cockrams Admin Team appears faultless; I was kept updated at every stage of the process. Also, in my experience, Cockrams have been the only surveyors not to demand payment 'upfront' only that payment must be made before report is released - obviously, if you enter into a contract, you will be required to pay for the survey at some point, but it is refreshing that Cockrams do not ask for payment weeks or months before the survey is conducted.I cannot recommend Cockrams highly enough, in my limited experience, their service is second to none. I have alway, and will always continue to ask for 4 or 5 quotes, but Cockrams will always be on my short list and, should be on yours too!
Brilliant customer service, very friendly and happy to answer as many questions as you like. Professional and honest with the reports done in a timely manner. Would definitely recommend and would use again.
I used Edward Warren at Cockrams for a snagging survey on a new build property I recently purchased. I was very happy with the communication from Ed, and it was clear that Ed wanted to ensure I was absolutely satisfied before 'closing the file'. In the end Ed went above and beyond to ensure I got everything I required of the survey, and I would absolutely recommend him to others in Cornwall looking for a similar service.
Highly recommend these surveyors. Booked in initially for a building survey however a week before the survey I was informed by the lenders I needed a mundic test, and this was no hassle for Cockrams and they completed the test the same day as the survey. Both reports came back within 7 working days and were written in simple terms, which as a first time buyer with limited knowledge in houses, really helped determine exactly what I was taking on with the property. They were worth every penny!
Cockrams have been superb. We've used them for three different surveys now and they have always been very thorough and very quick in providing their reports. They couldn't be an easier company to deal with and the quality (and speed!) of service is outstanding. Would highly recommend using them.
I recently received a full building survey from Cockrams, conducted by Mr. Alan Alker.The survey was comprehensive and full of advice regarding potential areas of future maintenance.I was also able to speak with Alan, and he went above and beyond in talking through his entire report, offering further help in understanding some of the subtler points of the survey. He was also able to give me some recommendations for various local companies to speak with about the further work required.As someone buying a listed building for the first time, I found the report and conversation with Alan immensely helpful. If you are in the position of buying an older, traditionally built property, I would certainly recommend Cockrams, and in particular Alan.I would also like to say both Nicole and Nick in the office were professional and very helpful in arranging and facilitating the survey.
Cockrams is an excellent company which provided us with a brilliant service. Office staff were friendly and very helpful and surveyors Alan and Liam professional and thorough. Report was produced promptly. I would recommend without hesitation.
A fantastic service provided by Cockrams. They were super helpful, professional, and diligent. Clearly experts in their field, they were able to provide us with clarity and concise guidance at every step. They were really accomodating of our timescales, and produced a very finished building survery report for us, with a quick turnaround time. I can't recommend them highly enough - much appreciated.
My Owner and I used Cockrams for a very detailed survey of a house near Truro. My Owner was extremely happy with the service, both the quality and depth and the timeliness. My Owner also commented that the survey was more thorough than we had expected - even checking out the drainage (as a Dog this is normally my job). My Owner says she would thoroughly recommend Cockrams.
We arranged the Homebuyers survey remotely and found the service professional and the communications were very good. The report was detailed and covered the property accurately and included lots of photographs. I thought the surveyor reported the property without bias and I now have the information required to make an informed decision on whether to proceed with the purchase. Thank you.
Great surveyors, really thorough building survey, Ed was really helpful. Very professional throughout- highly recommended!
Cockrams provided an amazing professional service. Our report was very detailed, informative and helpful. Delivered in a very quick and timely manner. The Surveyor provided a wealth of knowledge and clarification on factors unknown to your every day person. The administration team couldn’t be helpful enough with guiding me through the process for the right service for our needs. A1 Service and 100% recommended.
House valuation.A quick response to my query, then very efficient, professional and good value. A good local surveying firm.
Very quick, efficient, professional service.
Colin was very helpful and friendly, valued the house promptly, and the team were more than happy to help with adjustments when we had provided incorrect information.
We wanted a specialist report within a specific time frame. Cockrams were able to deliver a professional service within the tight timescale. I would not hesitate to recommend them.
Responsive, thorough and value for money!
This company were fast to respond to my initial query about organising a survey and all their subsequent communications have been timely and helpful. The survey itself was very thorough, informative and helpful in its recommendations
We are very grateful to Cockrams for their excellent support on our recent house purchase. They provided great customer service - prompt, efficient and friendly. And we found their report to be very useful. It contained a good level of detail, with clear advice on items we need to pay attention to now (as well signalling those of lower priority) as well as recommendations for how to approach these. Great team to deal with!
Prompt and really helpful.
Excellent and thorough service, would definitely recommend!
A very good survey by Cockrams and to the surveyor that carried out the work i was most impressed by all the photos he took of the property this shows in detail the work that needs doing ,and i can refer to the photos when having the repairs done
We were very pleased with the helpful and prompt service we received when we requested our survey. It was sent to us by both mail and email which was helpful too. I would recommend Cockrams for anyone wishing to have a survey done in Cornwall they are all very professional.
We were delighted with the helpfulness, promptness and efficiency of service we received from Cockrams for a house survey. Would certainly recommend.
Very rapid response to our query and a very helpful report - as well as pictures.
Really helpful and professional firm. They have great knowledge of local issues. Made the whole survey side of buying a new house as painless as possible.
Very quick turnaround and detailed report. Many thanks.
Incredibly happy with the service, personable, friendly and professional. They were very quick to respond to any inquiries or requests and I would highly recommend them to anyone.
Very happy with Cockrams. The level of detail in the survey was excellent and all very easy to understand. The service was prompt, professional and friendly.
Very prompt and professional service.
Need Mundic testing?? These are the guys to go to! Friendly, super-helpful and fit it in sooner than planned too - definitely go the extra mile! Thank you Lucy!
Cockrams provided us with a Building Survey. The standard and level of detail of the report were excellent. The layout and language were clear and the surveyor provided ample photographic evidence of his findings. A very good service, too: timely, quick to reply to queries and pleasant to deal with.
Exceptional service. Very thorough survey complete by Colin. The report to follow was comprehensive, outlined all the key points of consideration and provided everything I needed to know about the proposed property I was buying. Nicole was particularly helpful with any questions or queries I had throughout the process. Would highly recommend.
Super fast and excellent communications! Really didnt expect anything so quickly! Thanks for your prompt and professional report.
On it like Sonic! Very happy with my experience dealing with this firm. Their response was very fast indeed. The report was very thorough preceded by a lengthy verbal assessment of the property -on a Sunday to boot! Good humoured throughout and competitive charges. Many thank for your consummate professionalism. John Robertson
Colin's service was excellent.
Really fast & professional service & good value - second time I have used this company - would recommend them every time.